Hello!
I inherited the following backup system:
VERITAS 5.1 running on a Windows 2003 Master/Media server. No other media servers are present. The tape library is a Quantum M2500 with 5 QUANTUM SDLT320 drives.
Background: Everything was running fine until several weeks ago. VERITAS reported one drive as down and would not "up" it, saying it was not available. I rebooted the server and then 2 more drives reported the same status. The OS was recognizing all the tape drives. I managed to restore 1 drive by deleting it from the VERITAS configuration and adding it back. All is fine with the drive.
The Problem: I can not get this to work with the other 2 drives. When I add the drives back, even though I specify QUANTUM SDLT320, the "Inquiry Information" field report ATTO. When I try to add the drives via the wizard, it sees the robot but reports it only has 3 drives. I have deinstalled and reinstalled the drivers for the tape drives and still VERITAS is not seeing them as QUANTUM.
Has anyone seen a problem like this? Any ideas?
On a possible related note, I ran the tpconfig command to get a listing of the drive configurations (this was when I lost just 1 drive). When I ran it again (after I lost the other two) I noticed that the drive path changed for one of the drives and duplicates one of the other. Strange?
Thanks for any help!
I inherited the following backup system:
VERITAS 5.1 running on a Windows 2003 Master/Media server. No other media servers are present. The tape library is a Quantum M2500 with 5 QUANTUM SDLT320 drives.
Background: Everything was running fine until several weeks ago. VERITAS reported one drive as down and would not "up" it, saying it was not available. I rebooted the server and then 2 more drives reported the same status. The OS was recognizing all the tape drives. I managed to restore 1 drive by deleting it from the VERITAS configuration and adding it back. All is fine with the drive.
The Problem: I can not get this to work with the other 2 drives. When I add the drives back, even though I specify QUANTUM SDLT320, the "Inquiry Information" field report ATTO. When I try to add the drives via the wizard, it sees the robot but reports it only has 3 drives. I have deinstalled and reinstalled the drivers for the tape drives and still VERITAS is not seeing them as QUANTUM.
Has anyone seen a problem like this? Any ideas?
On a possible related note, I ran the tpconfig command to get a listing of the drive configurations (this was when I lost just 1 drive). When I ran it again (after I lost the other two) I noticed that the drive path changed for one of the drives and duplicates one of the other. Strange?
Thanks for any help!