Vector with coverage path issue

[bwilch]

Greetings. I need a little help here if I could. I am working on a vector, basically the call comes into a station, then covers to the vector. In the vector we have the option to dial an extension. If the end user dials an extension, it will ring the extension, however the coverage path gets ignored.

We do have "with cov unconditionally Y" turned on in the vector, however when we do a list trace, it shows "coverage path ignored". Any ideas or suggestions? I'm guessing it has to do with the fact the call has covered once from the primary station to the vector, but I'm just not sure.

Thanks for any help!

 

[bwilch]

Disregard! Found my answer when digging a little deeper. Apparently you can't cover after you've already covered once. We found a work around though. Thanks!