VDN name displaying

[eseibert]

I am having the following issue. I've set up an 800 number that rings to a 4 digit DNIS on a Definity G3si. I've set up the vdn to be 8388 and point it to vector 1. I test the 800 number and it rings to where I want it to, but it doesn't display the VDN name so that the called party knows what type of call it is. Anybody, please help. Thanks.

 

[koglass]

Try changing the Allow VDN Override field on the VND form. If it is y change to n or if it is a n change to y.

 

[eseibert]

I tried that and i'm getting something else on the display and i'm not quite sure where its being pulled from. Its strange.

 

[telnettech]

do you have the DNIS setup as an x ported extension? if so check that the vdn name is in the name field of the extension ie

8388

Name field: vdn XXXXXX



To error is human.....if the machine doesnt work, then KICK IT !!!!!!!!!!!!!

 

[eseibert]

I tried something a little different from what you had said above and it worked. Thanks alot telnettech. I appreciate it.