My duplex system was never setup with utility server on it. I'm assuming this was either bypassed during the template install or disabled somewhere. I went into SP under templates and didn't see an option for it to be installed/enabled. Is it possible to install US on a totally separate server? Have to look into the limitations, but I have several offices/subnets that require different fw/46xx.settings. Currently doing this via DHCP 176/242 options and IIS and wondering if US can provide the same functionality.
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Utility Server
- Thread starter wpetilli
- Start date
AvayaTier3
Technical User
Hardware Platform? CM Software Version?
See cm6.3 documentation library
file:///C:/avayadoc/CM%206.3/CM_6_3_Avayadoc/CM/Implementing/AccessingandManagingUtilityServices.pdf
Chapter 2:
Utility Services overview
Avaya Aura® Utility Services runs a number of utility applications that support or enhance the component applications facilitating a complete single box solution.
With Utility Services Release 6.2 and later, you can connect the Utility Services applications and tools with the duplex Communication Manager or Main Survivable Server template that is running on a separate server. When deployed as a standalone template, the system supports Utility Services for the Communication Manager Duplex deployment solution. Note:
If you configured the stand-alone Utility Services template to connect to Communication Manager on a Communication Manager template that includes Utility Services, do not configure Utility Services on the Communication Manager template.
The following sections describe the Utility Services applications.
Utility Admin
Using Utility Admin, you can configure and gain access to the following Utility Services applications:•
Software Version: Displays the software versions of packages, operating system, IP telephone Firmware, media module firmware, and gateway firmware that are installed and active on Utility Services.•
Firewall Rules: Displays the IPv4 and IPv6 firewall rules of Utility Services.•
IP Phone file server: Supports the download of IP telephone firmware and settings files. The server also supports backing up and restoring IP telephone user configuration, for example, speed dial configurations.•
ADVD Settings Editor: Provides a Web-based tool for configuring the Avaya Desktop Video Device (ADVD) settings file. The ADVD Settings Editor significantly simplifies the process of making changes to the ADVD settings file and provides enhanced validation to avoid wrong configurations.•
IP Phone Settings Editor: Provides a Web-based tool for configuring the IP telephone settings file. This significantly simplifies the process of making changes to the IP telephone settings file and provides enhanced validation to avoid wrong configurations.•
IP Phone firmware management: Supports uploading new telephone firmware to the file server.•
DHCP server: Provides basic DHCP server capabilities for supporting IP telephones.•
IPv6 DHCP server: Provides IPv6 DHCP server capabilities for supporting IP telephones.•
IP Phone Push Server: Displays the content from the Push Server Database.•
Log viewer: Supports accessing the log files for all of the Utility Services applications.•
CDR Tools: Provides a Call Detail Records (CDR) collection capability that collects CDR records from Communication Manager and imports the records into the Utility Services database. CDR tool also provides some simple example reports to demonstrate how a system administrator can use the CDR data in the database.
MyPhone Admin
Using MyPhone Admin you can gain access to the following configuration elements of MyPhone and IP telephone operations:•
MyPhone Feature Buttons: You can enable or disable the features available to the users of MyPhone.•
WML Links: The IP Phones can display a default Wireless Markup Language (WML) page. You can use this option to configure the default WML page.•
System Message: You can configure the WML page. This element typically contains a block of text which is relevant to every IP Phone user.
For more information about MyPhone Admin, see Avaya Communication Manager Express MyPhone Administration Reference, 03-602578.
MyPhone
Using MyPhone you can configure the IP telephones through a Web interface. You can configure buttons, language settings, EC500, Enhanced Call forwarding, and other features. With MyPhone, you can also change the station security codes and other parameters through the Web interface.
For more information about MyPhone, see Avaya Communication Manager Express MyPhone Quick Reference, 03-602253.
MyPhone User Guide
You can download a PDF file and an online HTML file to view the MyPhone documentation.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
See cm6.3 documentation library
file:///C:/avayadoc/CM%206.3/CM_6_3_Avayadoc/CM/Implementing/AccessingandManagingUtilityServices.pdf
Chapter 2:
Utility Services overview
Avaya Aura® Utility Services runs a number of utility applications that support or enhance the component applications facilitating a complete single box solution.
With Utility Services Release 6.2 and later, you can connect the Utility Services applications and tools with the duplex Communication Manager or Main Survivable Server template that is running on a separate server. When deployed as a standalone template, the system supports Utility Services for the Communication Manager Duplex deployment solution. Note:
If you configured the stand-alone Utility Services template to connect to Communication Manager on a Communication Manager template that includes Utility Services, do not configure Utility Services on the Communication Manager template.
The following sections describe the Utility Services applications.
Utility Admin
Using Utility Admin, you can configure and gain access to the following Utility Services applications:•
Software Version: Displays the software versions of packages, operating system, IP telephone Firmware, media module firmware, and gateway firmware that are installed and active on Utility Services.•
Firewall Rules: Displays the IPv4 and IPv6 firewall rules of Utility Services.•
IP Phone file server: Supports the download of IP telephone firmware and settings files. The server also supports backing up and restoring IP telephone user configuration, for example, speed dial configurations.•
ADVD Settings Editor: Provides a Web-based tool for configuring the Avaya Desktop Video Device (ADVD) settings file. The ADVD Settings Editor significantly simplifies the process of making changes to the ADVD settings file and provides enhanced validation to avoid wrong configurations.•
IP Phone Settings Editor: Provides a Web-based tool for configuring the IP telephone settings file. This significantly simplifies the process of making changes to the IP telephone settings file and provides enhanced validation to avoid wrong configurations.•
IP Phone firmware management: Supports uploading new telephone firmware to the file server.•
DHCP server: Provides basic DHCP server capabilities for supporting IP telephones.•
IPv6 DHCP server: Provides IPv6 DHCP server capabilities for supporting IP telephones.•
IP Phone Push Server: Displays the content from the Push Server Database.•
Log viewer: Supports accessing the log files for all of the Utility Services applications.•
CDR Tools: Provides a Call Detail Records (CDR) collection capability that collects CDR records from Communication Manager and imports the records into the Utility Services database. CDR tool also provides some simple example reports to demonstrate how a system administrator can use the CDR data in the database.
MyPhone Admin
Using MyPhone Admin you can gain access to the following configuration elements of MyPhone and IP telephone operations:•
MyPhone Feature Buttons: You can enable or disable the features available to the users of MyPhone.•
WML Links: The IP Phones can display a default Wireless Markup Language (WML) page. You can use this option to configure the default WML page.•
System Message: You can configure the WML page. This element typically contains a block of text which is relevant to every IP Phone user.
For more information about MyPhone Admin, see Avaya Communication Manager Express MyPhone Administration Reference, 03-602578.
MyPhone
Using MyPhone you can configure the IP telephones through a Web interface. You can configure buttons, language settings, EC500, Enhanced Call forwarding, and other features. With MyPhone, you can also change the station security codes and other parameters through the Web interface.
For more information about MyPhone, see Avaya Communication Manager Express MyPhone Quick Reference, 03-602253.
MyPhone User Guide
You can download a PDF file and an online HTML file to view the MyPhone documentation.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
avAyATEKky
MIS
I have a main duplex with 5 ess and 3 lsp all 6.2. I created all remote sites to use the Utility srv by setting LLDP on the switches just using the mcipadd and http of each location ess. Also at each location I setup the 46xx file per that location setting. The main site I used IIS, because duplex does not have Utility server. Also created backup groups for all other locations at the main site IIS incase a remote site ess goes down, the mcipadd I put the main site address last in dhcp 242 string.
Today Makes Tomorrow
Today Makes Tomorrow
The Utility Server is not part of duplex templates. There is a VMWare image of it.
That said being, it sucks for a number of reasons:
-No root access
-Have to manage things through the web interface
-It's been shipping with an expired MVIPTel ssl certificate for years - maybe its fixed in R7, but that just gives you an idea how much Avaya doesn't care. If you wanted to use HTTPS to get your firmware, you'd be in a tough spot.
If you've already got IIS going, I think you've got a better solution!
That said being, it sucks for a number of reasons:
-No root access
-Have to manage things through the web interface
-It's been shipping with an expired MVIPTel ssl certificate for years - maybe its fixed in R7, but that just gives you an idea how much Avaya doesn't care. If you wanted to use HTTPS to get your firmware, you'd be in a tough spot.
If you've already got IIS going, I think you've got a better solution!
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