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Using two clients with one-x attendant

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NewbieCarol

Technical User
Sep 11, 2002
239
US
I'm new at using One-x attendant and I'm trying to understand how this works in simple terms. If I have two clients configured as one-x attendants and want to use them at the same time, how do the incoming calls know which client to ring to?
 
Attendant group programming. Its not really specific to one-x attendant as much as it is specific to managing multiple consoles.

I don't know/remember off hand how to do that stuff, but figure there's got to be some separation on location or tenant. A believe you define one as a "principal" console to get most calls first, stuff like that.
 
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