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Probably most or many of you are already well ahead of me on this, however, here goes.
Having recently had to support the addition of a few J129 phones to the system, the differences between them and the other phones (9600s and J100's that use CCMS signalling from the IP Office) is glaring.
The fix to many of the issues was to add a dial plan section to the 46xxspecials.txt file on the servers.
[pre]IF $MODEL4 SEQ J129 GOTO J129
...
# J129
SET DIALPLAN "[7-8]XX|0XXXXXXXXXX|00XXXXXXXXXXXX|*17|*08|*09"
SET INTER_DIGIT_TIMEOUT 2
GOTO END
...
#END[/pre]
The dialplan setting removes the need for the users to press Call when then have dialed a number that matches any of the strings defined. In this case, any 3 digits numbers being 7 or 8 (700 extensions on our primary, 800 extensions on our secondary), most national and international numbers, the voicemail and DND short codes. .
The inter_digit_timeout has reduced the time the J129 waits until it assumes dialing is complete down from its default 5 seconds (who dithers that long when dialing).
Using both of these have made the J129s a lot more easy put up with to use in an environment where they were the only deskphones using en-bloc style dialing.
Stuck in a never ending cycle of file copying.
Having recently had to support the addition of a few J129 phones to the system, the differences between them and the other phones (9600s and J100's that use CCMS signalling from the IP Office) is glaring.
The fix to many of the issues was to add a dial plan section to the 46xxspecials.txt file on the servers.
[pre]IF $MODEL4 SEQ J129 GOTO J129
...
# J129
SET DIALPLAN "[7-8]XX|0XXXXXXXXXX|00XXXXXXXXXXXX|*17|*08|*09"
SET INTER_DIGIT_TIMEOUT 2
GOTO END
...
#END[/pre]
The dialplan setting removes the need for the users to press Call when then have dialed a number that matches any of the strings defined. In this case, any 3 digits numbers being 7 or 8 (700 extensions on our primary, 800 extensions on our secondary), most national and international numbers, the voicemail and DND short codes. .
The inter_digit_timeout has reduced the time the J129 waits until it assumes dialing is complete down from its default 5 seconds (who dithers that long when dialing).
Using both of these have made the J129s a lot more easy put up with to use in an environment where they were the only deskphones using en-bloc style dialing.
Stuck in a never ending cycle of file copying.