Using Account Codes in assisted Transfer

[peril0709]

I am using Vociemail Pro 4.2 (24) with an IP500.

I am using some menu actions to give callers the option of leaving a message or being connected to an (external Operator). This works fine with the number in the assisted transfer destination field. However, I want to prefix the call with a fixed account code to allow me to report on the cost of the call.

I have tried the *60*(account code)#(Number) string which we use when dialing from handsets but it doesn't work.

Any ideas?

 

[TomMills]

voicemail pro doesnt like transferring to *shortcodes.

you could try creating a new shortcode

860*Acct code#number

no idea if it will work though



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