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KenWright

Technical User
Mar 22, 2003
3,688
GB


"The program has issued a command but the command length is incorrect - See your sysadmin."

Even happens on the Guest account which shouldn't have a password on it as far she recalls.

When they try hitting F8 to boot into safemode they just get a question asking them what they want to boot from, Floppy / IDE / CDROM and then it boots normally.

Any ideas anyone.

Regards
Ken.............

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[peace]It's easier to beg forgiveness than ask permission[2thumbsup]
---------------- Click here to help the tsunami victims ----------------

 
Bill, I may have said this before but 'You da man!!' :)

Even when only half the damned post appeared you still got it. I'd posted it in the wrong forum by mistake, so copied (or so I thought) and pasted into here.

Now, only other thing is, when they hit F8 to try and get into safe mode they don't see the last known configuration etc, but get a choice of bootup location. Machine is a Packard Bell if it makes any difference, but is there anything other than F8 to get to safemode?

( And Happy new Year :-> )

Cheers
Ken............

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[peace]It's easier to beg forgiveness than ask permission[2thumbsup]
---------------- Click here to help the tsunami victims ----------------

 
Happy New Year to you Ken.

You are hitting F8 too early. Let the BIOS finish, then hit F8.

If desperate:

. Let it boot normally then shut it off. On restart, it should give you the options menu because "Windows XP was not shut down normally"

. You could use a boot floppy. Edit the boot.ini file and include a /SAFEBOOT:minimal switch after /fastdetect:

 
Cheers Bill - She just couldn't get there with F8, but crashing it did the trick - many thanks :)

Regards
Ken.............

----------------------------------------------------------------------------
[peace]It's easier to beg forgiveness than ask permission[2thumbsup]
---------------- Click here to help the tsunami victims ----------------

 
rotflmao - I give up - she just called me again and said that despite getting to that screen she couldn't actually get to that option because the keyboard wouldn't work. It's a USB keyboard, but is that normal for those. Strangely enough exactly the same thing happened to me today and i couldn't choose any options (New USB Fingerprint keyboard). Never had a problem before with other normal keyboards, but this is my first USB one. Hmmmm.

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[peace]It's easier to beg forgiveness than ask permission[2thumbsup]
---------------- Click here to help the tsunami victims ----------------

 
It matter's on some mb's,they will try and boot @ usb and not detect the other drive's.
Try and use ps2 keyboard and see if u get the same error.
 
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