I have a user that is trying to send an email (using Outlook Express) to an AOL account. Everytime that she tries, she gets a message back that says that it can't send to "@aol.com". So when the message goes out, someplace the username is getting cut off. Has anyone else ever seen this before?
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Username of email address cut off when sending to AOL accounts
- Thread starter OUCATS
- Start date
Have this user get a free hotmail account for testing. Use OE to send through this new hotmail account to the AOL address. I suspect that it will work. My suspicion is that it is being caused by the ISP's SMTP server somehow. This might be a 'blacklist' related problem.
What is the full returned error message?
What is the full returned error message?
cmeagan656
Technical User
AOL, as of about 3 months ago, requires you to have a reverse DNS to send mail to their accounts.
In Canada, where I am, some ISPs provide this at no additional charge but a lot of them charge $45 to $60 USD per month extra for business accounts to get one. It depends on what your contract with your ISP says.
Cheers.
In Canada, where I am, some ISPs provide this at no additional charge but a lot of them charge $45 to $60 USD per month extra for business accounts to get one. It depends on what your contract with your ISP says.
Cheers.
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