Tierney
Instructor
- May 28, 2002
- 12
we're trying to help a customer connect a new LG widescreen tv to his pc which has a Hercules Prophet 9000 Pro 128mg graphics card. We have 2 problems (well okay we probably have more than 2 problems .. another problem being the customer did not advise the retailler that he wanted to use the tv as a monitor display)
1. Its (it being the graphics card) installed under winxp pro (comes up as radeon which is fine) BUT it also keeps trying to install the drivers etc AGAIN and calls them secondary. The secondary drivers have a res of 640x480 and 8 bit and will not change. There is also no ATI control panel. The "initial" drivers work fine on the vga monitor as you'd expect them to. The ATI control panel is present but you cant change/enable the tv device as this is greyed out. And yes, i've tried uninstalling/reinstalling the latest drivers from the Hercules website. WinXP still insists on loading a secondary set of drivers and there is only one graphics card inside the system.(Just so you dont think I'm totally silly)
2. There is no display on the tv. Its connected with the appropriate s-video leads and audio (limited connections on the tv, s-video being the best option)I've tried everything I can think of but I'm about at wits end. I'm presuming that until the settings accept that there is a tv we wont ever get a picture .. yeah?
Will the secondary drivers disappear if we unplug the tv while we try to get the tv going? If we do that then how will the pc recognise that there is a tv there at all? We've tried the options under the dual display and we cant get them to work (refer to problem 1)
Any and all suggestions would be most gratefully appreciated!
Denise
1. Its (it being the graphics card) installed under winxp pro (comes up as radeon which is fine) BUT it also keeps trying to install the drivers etc AGAIN and calls them secondary. The secondary drivers have a res of 640x480 and 8 bit and will not change. There is also no ATI control panel. The "initial" drivers work fine on the vga monitor as you'd expect them to. The ATI control panel is present but you cant change/enable the tv device as this is greyed out. And yes, i've tried uninstalling/reinstalling the latest drivers from the Hercules website. WinXP still insists on loading a secondary set of drivers and there is only one graphics card inside the system.(Just so you dont think I'm totally silly)
2. There is no display on the tv. Its connected with the appropriate s-video leads and audio (limited connections on the tv, s-video being the best option)I've tried everything I can think of but I'm about at wits end. I'm presuming that until the settings accept that there is a tv we wont ever get a picture .. yeah?
Will the secondary drivers disappear if we unplug the tv while we try to get the tv going? If we do that then how will the pc recognise that there is a tv there at all? We've tried the options under the dual display and we cant get them to work (refer to problem 1)
Any and all suggestions would be most gratefully appreciated!
Denise