URGENT Help Needed

[pathetic]

This is a really strange situation:

On my development machine I have created and uploaded a new text hyperlink and new image hyperlink. Additionally I have edited an existing text link and associated image link. They both appear when I test using my system, but these new links are reported to not appear for customers visting the web site. I checked it out on a different computer, and sure enough, these updates are not reflected. I cannot seem to pinpoint what conditions prevent these new and updated links from appearing.

Both computers are running same versions of IE and Firefox. Development computer is XP and testing machine where links do not appear is Win 2000.

Any suggestions greatly appreciated.

 

[pathetic]

PS: they are not broken links or missing images, the updates simply do not appear at all. They are on the server, I have validated upload date/time and in testing all is fine when I test on my computer. Recently upgraded (corporate direction) to XP.

 

[drayscherm]

If the image does not resolve on the server, it means one of two things:

- the image is not on the server or
- the HTML code does not refer to that image.

You say the image is on the server. If it resolves on your machine, it could mean that the HTML code is referring to the image that is stored locally. When the code is uploaded, it will still be referring to the code on your machine and will not resolve properly on the server.

Check the HTML code for the offending page, and see what file it is actually referring to.

Hope this helps....D

 

[traingamer]

If they (the updates) don't appear on the server, what exactly are you viewing on the internet? Have you accidentally renamed it (been there, done that) or moved it to the wrong location (that too)?


Greg
"Personally, I am always ready to learn, although I do not always like being taught." - Winston Churchill

 

[pathetic]

got resolution at Macromedia.com forum - my file names were in conflict with Norton antivirus! Good to note! My file names all had the word "ad" and Norton was preventing all occurrences from displaying. I changed all of the file names and everything is working properly.