Upload 6900W phone load to 3300 switch

[hotelmotelpatel]

Hi, I have some 6900W phones that are in sip mode, for the 6900 series phones (non W) I use the 3300 to switch back to minet firmware. I believe I downloaded the correct MINET firmware for the 6900W series phones, I would like to install that firmware onto the 3300 switch to support the 6900W series and convert them from SIP back to MINET. I just don't see where to upload the firmware to the switch. I would appreciate it if someone could let me how to upload the new 6900W firmware to the switch. Thanks in advance.

 

[Hemonious]

These are the details from KMS article HO2960.
Procedure
Generic procedure for 69XX SIP to Minet roll back conversion

1. Copy and save 1.x.x.x Minet encrypted (MINET_69XX-enc.st) on tftp server directory for each respective 69XX phone model.
2. Log into the Sip Phone WebGui, default user=admin, pass=22222
3. From the SIP phone's webgui, navigate to Advanced Settings/Firmware Update form and enter respective Filename MINET_69XX-enc.st, Download Protocol = TFTP and TFTP Server IP Address info (path and port if required) then press Download Firmware.

1. Phone TUI will update with “Checking For Firmware”.
2. Once new firmware has been uploaded, the phone will then restart in Minet mode.
3. Once the phone boots up in Minet mode the TUI screen may requests PIN to login/register phone.
4. If the phone was never previously configured the user can enter minimal static settings such as the Call Server IP Address.
5. Press the Option key and select Advanced softkey and enter admin login credentials then navigate to Network Settings and enter Call Server IP Address and save.
6. Navigate back to TUI screen and enter the respective PIN request to login/register a specific user: ***XXXX
7. 

Additional Notes

Additional Notes
Note Software Compatibility for Rev B and higher (VAVE sets)
SW compatibility:
Minimum MiNET firmware 1.4.0.73 preinstalled
SIP firmware is only possible with SIP version 5.0.0.2041 or newer.
Note: If having problems with SIP version not converting to Minet then upgrade the firmware to a newer SIP firmware version ie fw version 6.3.0.1020 and then proceed with converting back to Minet.

 

[hotelmotelpatel]

Thanks Hemonious, I know the procedure you are referring to, I use that procedure often. I would like to load the files for the 6900W files onto a mitel 3300 switch. I know there must be a place to upload new phone loads to the switch so that it supports that model. I just don't know what that procedure is. Looking for that info. Thanks again Hemonious.

 

[sarond]

It will depend on the version of MiVB. Firmware is stored in a tftp folder.
Newer versions (MiVB 9.0+) use SSH/SFTP and folder is "/var/mitel-phoneloads/tftp"
Older versions (MiVB 8.0 and below) use FTP and the folder is "sysro/tftp"

 

[Hemonious]

I don't know that simply placing the firmware files in the appropriate directory is sufficient. Mitel has a process defined to publish the new firmware files in their tftp service on 9.0+. The firmware file itself should be a .rpm file.

1. SSH to the MiVB controller and navigate to the folder location were you placed the .rpm firmware file. I use WinSCP to transfer the file into the server and typically place it in the /root directory.
2. Issue command 'systemctl stop xftftpserver'
3. Issue command 'rpm -Uvh --nodeps --oldpackage mitel-phoneloads-69xxw-a.b.c.d-1.noarch.rpm' Please replace a.b.c.d to match the exact firmware version.
4. Verify the new firmware is available with 'rpm -qa | grep phone'
5. Issue commands 'mcdDebug MPVClearMappings'
6. Issue command 'mcdDebug MPVReadDataFile'
7. Issue command 'systemctl start xftftpserver'

During step number 3, it will publish the new firmware and if detected, remove an older version of firmware. After the firmware has been updated, you need to reboot the devices to pull the new firmware.