Upgrading the Admin Suite

[alberton]

Hi,

I'm upgrading the Admin Suite and after detecting the previous version during the installation process and copying the files, pops me up a window asking for the Disk:1.
Anyone know what is it?
First I trying it having the Suite in a Stick Memory, but then I tryed it from a CD and it stil is asking me for the Disk:1.
What I had to do? Do I have to delete the previous version and install the new one?

Thanks.

 

[PCambas]

Was the install from a download or from a CD? If it was a download could be a bad DL and you might have to redownload file. If it is a CD try to install on a seperate machine to see if install runs properly. If it does uninstall old on original PC and reinstall from new CD.

 

[scottjc]

Yes delete the previous version using add/remove programs

 

[sizbut]

When it is installed it remembers where it was installed from. Upgrading and modifying the install then expects to be done using a source in the same location.

 

[alberton]

I download it from the Avaya web page and I installed it on a new PC and works fine.
If I delete the previous version I also delete the Ip Office configuration (I mean extensions, hunts,...) or it is on the Ip Office memory?
By the way it is a Ip Office 500.

 

[TomMills]

the config will be stored on the ip office

but it might be wise to make a backup anyway