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Upgrading 11d to 12

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pgaliardo

MIS
Nov 30, 2004
887
Having a problem upgrading BE11d to 12 and wondering if anyone else has had success. During the upgrade process, a message pops up:
Setup will be unable to detach the BEDB database from the SQL Server {Servername}because it has failed to establish a connection. If you choose to continue with the Symantec Backup Exec 12 for Windows Server removal you will have to manually detach the BEDB database from SQL Server.

If I click continue, it looks like it completes the install, but the same message pops up again and whether I click Yes or No to the prompt, it starts the rollback process, then the installation fails.

I know I can connect to the SQL Server in question and the backup runs nightly without problems. I'm trying to avoid completely removing Backup Exec 11d and doing a claen install of 12, but so far it looks like my only option.
 
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