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upgrade basic cc to enhanced cc

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hawks

IS-IT--Management
Oct 9, 2002
5,869
US
Call Pilot 150 with Basic CC and 10 agents, if I upgrade to enhanced will I get the additional 10 Agents that is with Enhanced?
 
ironhorse, I understand that I have 10 now with basic. I was just wondering when I add the enhanced code would I get 10 more? I've upgraded these before but never really paid attention because the customer was not adding any additional Agents. But here they want a total of 15 so I was not sure if the enhanced would give me a total of 20 or if I should get additinal Agent codes?
 
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