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Up grade pricing
- Thread starter bassphone
- Start date
Depending on when you purchased your system there may be some charges.
I can only speak from my companies perspective some VARs may handle it differently.
Each 3300 has licensing and upgrade support available from Mitel. If the licensing is up to date and has not expired there are no charges from Mitel for an upgrade.
The Mitel software is available to anyone with access to the mitel Website at no charge.
The company purforming the upgrade may charge for labour and or materials according to whatever agreements are in place.
For My customers with un-expired licensing:
Software - No Charge
Upgrade - Labour Only (2 Hrs for first site, 1 hr more for each additional, more than 10 sites requires more detailed scope of work statements.)
With Expired Licensing
Maintenace Update needs to be =purchased from Mitel
The rest is the same as above.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
I can only speak from my companies perspective some VARs may handle it differently.
Each 3300 has licensing and upgrade support available from Mitel. If the licensing is up to date and has not expired there are no charges from Mitel for an upgrade.
The Mitel software is available to anyone with access to the mitel Website at no charge.
The company purforming the upgrade may charge for labour and or materials according to whatever agreements are in place.
For My customers with un-expired licensing:
Software - No Charge
Upgrade - Labour Only (2 Hrs for first site, 1 hr more for each additional, more than 10 sites requires more detailed scope of work statements.)
With Expired Licensing
Maintenace Update needs to be =purchased from Mitel
The rest is the same as above.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
- Thread starter
- #3
KwbMitel
If I read this correctly, I have until OCT 08 to up grade?
Application Record Services
Subscribed services for application record 56484545 (3300 MXe (Admin 1))
Status Description Expiry Actions
3300 Software Updates Expires 2008-10-31 21:47:03
3300 ICP There is no expiration date for this service
3300 Software Support Expires 2008-10-31 21:47:03
Custom reporting Expires 2008-10-31 21:47:03
24x7 Alerts Expires 2008-10-31 21:47:03
Server activation and synchronization There is no expiration date for this service
If I read this correctly, I have until OCT 08 to up grade?
Application Record Services
Subscribed services for application record 56484545 (3300 MXe (Admin 1))
Status Description Expiry Actions
3300 Software Updates Expires 2008-10-31 21:47:03
3300 ICP There is no expiration date for this service
3300 Software Support Expires 2008-10-31 21:47:03
Custom reporting Expires 2008-10-31 21:47:03
24x7 Alerts Expires 2008-10-31 21:47:03
Server activation and synchronization There is no expiration date for this service
Correct,
Now that I understand your level of access a little better I will be even more specific.
Not all upgrades require an AMC password update. Usually a new password is only required when upgrading from 6 to 7 or 7 to 8. An upgrade from 8.0.x.x to 8.0.9.20 (current) would not require a password update for example. In these cases, the AMC status does not matter.
The AMC will not provide a new password and licenses if the record has expired software updates.
The cost of renewing the AMC maintenace depends on the type of equipment installed and Options.
e.g.
A CX with 64 user software is much cheaper than a MXe with 1440 software.
Good Luck
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
Now that I understand your level of access a little better I will be even more specific.
Not all upgrades require an AMC password update. Usually a new password is only required when upgrading from 6 to 7 or 7 to 8. An upgrade from 8.0.x.x to 8.0.9.20 (current) would not require a password update for example. In these cases, the AMC status does not matter.
The AMC will not provide a new password and licenses if the record has expired software updates.
The cost of renewing the AMC maintenace depends on the type of equipment installed and Options.
e.g.
A CX with 64 user software is much cheaper than a MXe with 1440 software.
Good Luck
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
- Thread starter
- #5
- Status
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