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Unexpected Reboots

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kmcallister

IS-IT--Management
May 24, 2002
71
I have several users complaining about their system rebooting. All machines are configured with Windows XP Pro SP1, Office XP SMB, 512MB RAM and using XP1700 Athlon CPUs. I've done all the updates available from Microsoft for both the OS and Office, ran scandisk and defrag. After performing these tasks, the system would work fine for about 2 weeks and then start acting up again. Any ideas of what the issue could be besides replacing the systemboard?

Kamtek
 
Have you checked the event logs to see if there is anything realated to your issues? Also try turing off auto restart on system failure. Right Click my computer, select properties. Go to advanced, startup and recovery. Uncheck the box that says auto reboot on sytem failure. You should then get a BSOD instead of the reboot which can help you track down the issue.
 
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