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Unassign CRM License for Prior User

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Shell02

Shell02

Technical User
Nov 6, 2002
53
US
I need to unassign a CRM license from an old CRM user that no longer has an account in active directory. How can I do this?
 
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Under settings, business units, users, remove all roles and then remove license from user.
 
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Unfortunately, I tried this, but it didn't work. I still get the error that the account cannot be found in Active Directory.
 
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