Unable to initialize Remote Agent - SNAP Server??

[jdnorris]

We are getting this due to backing up data on our SNAP server? Has anyone dealt with SNAP servers and Exec Backup 9?? Any solutions?

 

[steveot]

http://seer.support.veritas.com/docs/250083.htm

http://seer.support.veritas.com/docs/271106.htm

http://seer.support.veritas.com/docs/254193.htm

http://seer.support.veritas.com/docs/271239.htm

 

[jdnorris]

You da man Steveot!!


Thanks!

 

[steveot]

The key is the logon account. The account you attach to the snap server must be the system logon account in backup exec. so you may have to create another logon account for you windows domain to backup your windows resources.

 

[jdnorris]

I read on the Veritas website that agents cant be installed on a SNAP server. The work around is to create a seperate job and do a "user selection", so I set it up this way. It will backup but "with exceptions". Who knows?

 

[steveot]

YEs, you are correct. User defined selection will work just fine.

 

[clonny2]

It depends on the version of the Snap Server. The older SNAPOS servers you can not install backup agents onto them. You will always get a BackupExec error saying that BackupExec was unable to use the agent, because there was no agent. This is trivial and does not mean anything to worry about.

If you are using the Guardian OS Snap Servers then you can install the Unix / Linux agent and backup as a Unix Client.

User Defined section will also work.

One very important step to know, if by chance you are using the Guardian OS Snap Server, do not turn on NDMP or change the port that NDMP runs on. The Unix Agent uses NDMP running on port 10000 and you will get a backup failure every time.