Unable to change password

[GrimR]

I have installed a Windows 7 machine in our org which till now is running XP and Vista and Server 2003 R2.

When I try to change the users password I get the following error.

Unable to update the password. The value provided for the new password does not meet the length, complexity or history requirements of the domain.

any idea why this only happens on Windows 7?


MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[kjv1611]

Is this not the reason?

The value provided for the new password does not meet the length, complexity or history requirements of the domain.

Have you verified the new password meets those requirements? I get the same message on my work computer if I try to use a previous password or else violate one of the other criteria when changing my password (Windows XP).

 

[GrimR]

Have you verified the new password meets those requirements? Yes as I said works for XP and Vista.

If I set the user to change password at next logon it works, but will not work when doing a Ctrl+Alt+Del -> Change Password

MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[kjv1611]

Have you verified the new password meets those requirements? Yes as I said works for XP and Vista.

No, you didn't say the same password works on the other versions of Windows. You merely stated that they are installed on the same machine.

I have installed a Windows 7 machine in our org which till now is running XP and Vista and Server 2003 R2.

---------

If I set the user to change password at next logon it works, but will not work when doing a Ctrl+Alt+Del -> Change Password

That would imply to me that something is wrong with the system files, or something went wrong with the installation.

Is there ONE OS on this current machine, or are you multi-booting the machine? How was Windows installed? A clean install, upgrade, or virtual install?

Have you tried a repair install, or else total reformatting and reinstalling?

Any messages/hints of any issues in Windows event viewer?

Are network/domain security permissions set correctly for the specific user account?

Have you tried the same setup (same OS, same user name/password) on a different machine?

 

[kjv1611]

Actually, correction on myself as well.

When you said

I have installed a Windows 7 machine in our org which till now is running XP and Vista and Server 2003 R2.

I think that COULD be the machine, but it seems more likely, in the sentence structure, to be the organization. So your organization is using machines with XP, Vista, and Server 2003 R2. If I'm misreading this at all, let me know.

 

[GrimR]

So your organization is using machines with XP, Vista, and Server 2003 R2

- Correct. and they can all change passwords.

Is there ONE OS on this current machine, or are you multi-booting the machine?

One OS Windows 7, [no XP mode installed] prviously was bought with XP installed [downgrade rights through Dell]

How was Windows installed? A clean install, upgrade, or virtual install?

Clean Install Dell CD.

Have you tried a repair install, or else total reformatting and reinstalling?

No it's just been installed

Any messages/hints of any issues in Windows event viewer?

Did not check

Are network/domain security permissions set correctly for the specific user account?

Well he's been fine for the last 8 years on 2000 and xp.

Have you tried the same setup (same OS, same user name/password) on a different machine?

No, don't have spares.

MCITP:EA/SA, MCSE, MCSA, MCDBA, MCTS, MCP+I, MCP

 

[sggaunt]

Not a networking Guru, but it occurs to me that this message might be because its only W7 thats bothering to check if the passwords are fitting these criterion?



Steve: N.M.N.F.
If something is popular, it must be wrong: Mark Twain

 

[GrimR]

I was thinking along the lines of either a local group policy overriding the default domain policy.

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[GrimR]

running gpupdate /force

The Group Policy Client Side Extension Software Installation was unable to apply one or more settings because the changes must be processed before system startup or user logon. The system will wait for Group Policy processing to finish completely before the next startup or logon for this user, and this may result in slow startup and boot performance.

event log has the following

The Diagnostic Service Host service failed to start due to the following error:
A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.

- System
- Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager
- EventID 7000
[ Qualifiers] 49152
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2010-08-05T13:55:01.181370400Z
EventRecordID 10998
Correlation
- Execution
[ ProcessID] 564
[ ThreadID] 2888
Channel System
Security
- EventData
param1 Diagnostic Service Host
param2 %%1297

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