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Unable to cancel print job

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codo

IS-IT--Management
Oct 31, 2001
187
ID
I'm having trouble on canceling a print job on my network. When i canceled a print job from client computer the 'Status' of the current job is keep showing 'Deleting - Printing' and i couldn't delete or clear it. I have to restart the computer host computer and after booting process the printer print the canceled document.
It seems the printer keep spooling the document even if a already canceled it and i don't know how to clear it (without have to restart the computer).
 
Restart the print spooler service (start -> settings -> control panel -> administrative tools -> computer management -> services and applications -> services)
Then scroll down until you find Print Spooler and click the Restart button in the toolbar (square block with a right facing arrow next to it).

You will need Administrator level permissions on the computer to do this.

John


 
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