UCM not responding

[Phoneguy15]

Have a UCM R8.1 on an IPO R8.1
It was working fine on the bench.
I was able to set the IP address of the UCM and access it via the web interface (on the bench).
Deployed it with a connection to a SCN site and was able to access it from there as well. Via the IP Address, dialing *17 and pressing the "Message" button on the phones.

I am now getting a couple of alarms in SSA of "UC Moule Heartbeat Failure" and "UC Module failed to charge battery".
I looked in Manager under Control Unit and can see the IP Address assigned to the UCM (UCM- 192.168.1.11 and IPO is 192.168.1.10).
They lost power a few times over the weekend and I am wondering if that may have killed the UCM (not being a graceful shutdown).

I also tried a ping to the IP address and got no reply and tried telnet and ssh with no reply.
I am looking now for an HDMI cable and an HDMI capable monitor to connect with.

Any help would be appreciated.
Thanks

 

[tlpeter]

I am thinking about a defective SSD card on the system.
I have found this in my emails with Avaya:

The following error was found while parsing the kickstart configuration file:

The  following problem occurred on line 0 of the kickstart fileL

Unable to open input kickstart file: Could not open/read file:///tmp/install-include.txt

Install exited abnormally[1/1]
The system will be rebooted when you press Ctrl-C or Ctrl-Alt-Delete.

This UCM turned out to have a bad SSD on it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Phoneguy15]

Sounds reasonable.
That would definitely explain the 1st one that gave no output at all. And possibly corruption on the 2nd one for the Kickstart file issue.

 

[tlpeter]

It did work again one or twice but then died for ever.
They fixed it by replacing the ssd.

BAZINGA!

I'm not insane, my mother had me tested!