SteveMillman
Programmer
Hello,
We have two identical Hp855CSE printers that do not get much use these days (on the color side). Recently when
we did try printing with them, we noticed that neither prints anything with red in it.
We figured it was the cartridge, so we replaced it with one in our cabinet. Same results.
We cleaned off the contacts on the printer with alcohol and the printer cartridge as well. Thinking that the red might have evaporated from the cartridge, we injected the cartridge with some red color; but it appeared to have been already full.
We cannot print anything with red in it, test after test after test.
Does anyone have any ideas of things we could do to fix the problem?
Thank you for your help,
Steve
We have two identical Hp855CSE printers that do not get much use these days (on the color side). Recently when
we did try printing with them, we noticed that neither prints anything with red in it.
We figured it was the cartridge, so we replaced it with one in our cabinet. Same results.
We cleaned off the contacts on the printer with alcohol and the printer cartridge as well. Thinking that the red might have evaporated from the cartridge, we injected the cartridge with some red color; but it appeared to have been already full.
We cannot print anything with red in it, test after test after test.
Does anyone have any ideas of things we could do to fix the problem?
Thank you for your help,
Steve
