Turning off main ring

[CCMThink]

Hi,

Was wondering if someone can help me feature a single phone? We have a bunch of phones and one of the employees doesn't want the main calls ringing on their phone but would like it to ring when their extrension is being dialed directly. Can someone help? TIA

 

[ironhorse17]

Get into configuration programming under sets, line appearance or ring set to appear only or no ring.

Depends of system type.

 

[CCMThink]

I haven't used the programming in quite some time and forgot where to go to get to that option.

 

[ironhorse17]

What system do u have?

Do u have configuration or installer password?

 

[CCMThink]

Our phones are the 7000 digital phones series. Does that help? I'm pretty sure it's a configuration system. I can go into Terminals& Sets, programming etc, just don't remember where that option is exactly. Thank you.

 

[ironhorse17]

Terminal and sets input the extension or list, show line access, show line assignement, show input line or list, change from appear and ring to appear only.

 

[CCMThink]

Thanks, I'll give it a try.

 

[CCMThink]

Hi,

so I did exactly as you said, but now the button programming is gone and those buttons are just showing up with the lines in question. I need to make sure that all the buttons are programmed and the one specific handset does not ring when the main line rings. Any help would be appreciated. I don't generally deal with the phones but one of my managers is becoming a pain in the --- about this and i can't keep spending $300 for each tech visit. Thanks

 

[curlycord]

Why not spend the money on training instead?
These forums are for tips, not training.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[CCMThink]

Sadly, that's not for me to decide.

 

[curlycord]

Reading the Manual will help you.

Sorry but no training from me.





=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[atdjr123]

i have to agree, either pay the tech, pay for training or see if you can locate a manual. it's really not that difficult. all the best man