Turn off busy tone for PA system

[ridge1983]

I have got an ip office version 3. I am attaching this to a PA system. I need to turn off the busy tone when the handset is put down. It is attached to a standard analogue port. Can anyone help?

 

[bason]

Are you using some kind of interface to connect the ext to the pa?
If so there should be a little vox sensitivity dial on the pcb,this sets the length of time(of silence after finishing the announcement)before the unit disconnects.
Alternatively get the person making the announcement to wait about 2/3 seconds before replacing the handset,this usually stops the busy tone being broadcast.

 

[mforrence]

Is PA attached to an analog station or trunk port?

 

[Spanning]

are u using a Valcom PA system via trnk port or extension port , is your extension port configured as a paging port if it is then there is no dial tone given.

 

[ridge1983]

It is programmed up as an analogue station, not as a trunk station. When you say a paging station is that in the "extension" tab. If so i have done this and it did not work. The port needs to have ringing voltage so that the pa system knows to pick up.

 

[IPGuru]

If setting the ext as a paging station try setting it as an off hook station instead (this suppresses all tones)

 

[mforrence]

It sounds like you are using a "Station Level Paging Adapter". You may need to enable the station as an IVR port - which essentially sends a "drop pluse" or positive disconnect signal to the paging adapter.
Mike