TTY/PTY user logout timing

[lapakhora]

Hi, It is CS1K 7.6 with primary and secondary security are set using CPDC.

I am facing a problem as explain below.

My login user (either PTY or direct TTY) logout instantly after making a single change. I mean if i gets logged in and do nothing the user stays login or after login i do a single change in extension and stops (no further change) it stays logged in but as i get login to other LD or try to do second change it instantly logs out.
Can somebody help why the TTY or PTY user is logging out as i start to make second change in programming.

 

[KCFLHRC]

Have you looked at the Security settings and then the session properties in UCM? Set the Maximum Session Time and Maximum idle Time for 1440. Also make sure Multiuser is turned on in the PBX.

 

[lapakhora]

Hi Pal,
Let me check your suggestions.

Regards

 

[lapakhora]

Hi I have checked your suggestions and it is still happening. I also noted that it is happening only when i change some programming stuff in LD 20, i mean user gets logout after making a change in LD 20. In other LD`s like LD 16 or LD 18 it is behaving quite OK and user not getting log out.
I am using UCM user to login.

Regards

 

[kstaff22]

I think I saw this once-------------check and make sure multi user is ON

ld 22---prt OVLY

 

[lapakhora]

Thanks PAL,
Problem resolved after setting MultiUser = ON

Regards,
Naseer

 

[KCFLHRC]

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