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TTY or language translation

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eseibert

IS-IT--Management
Mar 4, 2003
254
US
Has anybody fooled with these two protocols. TTY - hearing impaired or deaf and Language translations i.e. spanish. Any input would be appreciated as to where to find more information on these 2 items. Thanks.
 
I just installed software and a modem on a PC in order to handle these types of calls in our call center. Here is the website:


It works well and has an answering machine service built in so it will answer the TTY calls if no one is around. We have a couple 800 numbers routed directly to this modem to handle TTY calls.

Hope this helps,



Josh
 
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