trunk to trunk transfer or ..........

[piken]

I have a cti application that's coming into the g3 via
pri isdn.

Everything seems to be working, except using the g3's
outbound(ld) lines from the incoming cti ti.

I can call extensions from/to either system just fine.

but trying to dial out (via ars fac 9) on the g3 from the cti equipment just gets a "unable to forward".

I'm thinking it must be looking at this as a trunk to trunk tranfer?

I've tried about everything I can think of, to turn on trunk to trunk transfers, either I'm missing something or barking
up the wrong tree.

any ideas?

 

[Avayauser1]

have you looked at calling permissions of the CORs, see if on page 3 any are set to "n" (find out the COR of the trunks first) Also check the COS of the trunks/extensions

Also, this is a long shot, but could this be a disconnect supervision issue? (page 1 of the trunk group form)

 

[skara]

Check that the COR of the ISDN-PRI trunk linking to the CTI application has a COR that allows outgoing calls.

 

[piken]

Aaaaaaarrrrrrrgggggg!!!!

Thanks guys, you led me back into taking another
look at the COR's.

I had the FRL set to low, had the numbers backward
in my head. Our cor number schem is reversve to the FRL's
ie. COR '0' is least restrictive and FRL '0' is most restrictive.

I had FRL '0' in cor for trunk group <duh>