I have some copper trunks that (according to a traffic study) aren't being used but once or twice per week. When I run a report of trunks in my call accounting software, all these trunks are listed, but I can't figure out which ones are my PRI and which are copper..... This morning I had a bunch of people call me and I traced each call in the switch, then ran a call accounting report to see which trunk it came in on. In addition, I think some of my trunks are incoming only and some are outgoing only. There must be an easier way for me to determine which trunks are what.
duh
Kim Joseph
Franklinton, NC
duh
Kim Joseph
Franklinton, NC