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Trouble with backup lines routing to attendant

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sirslacker

IS-IT--Management
Jul 5, 2002
60
US
We have a main location 8710 and an LSP 8300 node.

The node has four backup CO lines. We are having a power outage scheduled and so need to have the node available as a backup location.

When I call into the CO lines at the node they ring to the attandant at our main location. When I list trace the TAC I see the following message:

>Calling number and name NO CPNumber NO CPName
>Term Attendant Group 1

Looks like calls hit the trunk at the remote location but can't find anything so it routes to the attendant. Can anyone tell me what CPNumber means?
 
CPN - Calling person number. If the CO lines are all in one group the incoming destination may be set to attendant

DonBott

 
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