Trouble /w CLAN Firmware Upgrade

[G3rtech]

I'm having trouble upgrading my CLAN's. Has anyone else? Is there a work around?

CM 3.1.4
S8700

TN799DP HW01 FW032
image tn799dp-h0-f34-sig.bin

Upgrade Results:
01A02 Aborted 6250

I've used WinSCP and FTP.
I used secure and non-secure in the enable filex command.

Nothing works...

 

[G3rtech]

I get the same error with the same steps when I upgrade TN799DP HW16 FW032 with image tn799dp-h13-f35-sig.bin

 

[G3rtech]

Rosolved I used this doc off of support.avaya.com

S8XXX: How to upgrade or downgrade firmwares on CLAN


Document Id: KB01025624
Last Modified Date: 11-03-2008
Support Goal(s): S8300 Server, S8400 Server, S8500 Server, S8700 Server, S8710 Media Server, S8720 Media Server
Access Level: External Entitled


Version-Release


CM 3.1.2.632


Details





Description (Problem Clarification)


This article describes how to upgrade or downgrade firmwares on CLAN.


Resolution Plan


1. At the System Administration Terminal (SAT) Command prompt, enter the following command to find the ip-interface of the CLAN board (TN799DP)

SAT Command: list configuration all

All the boards on your system are displayed as shown in the following example.

01A04 CONTROL-LAN TN799DP HW01 FW011


2. At the SAT Command prompt, enter the following to find the IP address of CLAN board

SAT Command:display ip-interface 01A04

The IP address of the CLAN board is displayed

IP Address: xxx.168.145.xxx

3. For 3.0 CM, at the SAT Command prompt, enter the following to enable the FTP file transfer in the CLAN board

For 2.0 CM: enable filesystem



AT Command: enable filexfer
Login: avaya

Password: avaya123

Reenter Password: avaya123

Secure? N

Board address: 01A04
4. This creates the useravaya with password avaya123. You will need the user name and password to FTP the firmware file on the C-LAN board address 01A04


5. From your local system (PC or from the system where you have saved the firmware files), enter the following to FTP firmware on the CLAN board)
ftp 192.168.145.184

User (192.168.145.184none)): avaya

Password: avaya123

Bin

hash to show the progress of the put command with # signs(hashes)

put tn799dp_f17.bin

6. At the SAT Command prompt, enter the following to upgrade the firmware of the CLAN board
SAT Command: change firmware download 1

Source Board Location: 01A04 File Server: none

Firmware Image File Name:tn799dp_f17.bin

Target Board Code: TN799 SuffixP Firmware Vintage:

Schedule Download? n Remove Image File After Successful Download? Y

Target Target Target Target Target

Location Location Location Location Location

1. 01A04 11. 21. 31. 41.

2. 12. 22. 32. 42.

3. 13. 23. 33. 43.

4. 14. 24. 34. 44.

5. 15. 25. 35. 45.

6. 16. 26. 36. 46.

7. 17. 27. 37. 47.

8. 18. 28. 38. 48.

9. 19. 29. 39. 49.

10. 20. 30. 40. 50.



Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy

 

[phoneaddict]

Maybe the firmware you downloaded is corrupted. Download another one.

 

[G3rtech]

phoneaddict thanks for the reply. The firmware was ok. I was setting my download firmware page up incorrectly. Thanks!!

 

[phoneguy55]

I'm guessing you had this wrong? File Server: none

You were probably putting in the IP address of the CLAN board. But this is only needed for SFTP, not FTP.

 

[G3rtech]

yup! I messed that part up. It's always something simple...

 

[phoneguy55]

I knew it. That had me messed up as well when doing a FW upgrade on a CM4.X and greater system. In CM3 its not there. Just by chance after my upgrades failing like 20 times I right clicked in that field and I saw "none".

 

[tommyboy23]

Watch out in CM 5.2 you put the IP address and it fails but if you put none it works.

 

[G3rtech]

Cool! Thanks for the update. I just went to 5.2 in December.