fellicciano
Technical User
HI EVERYBODY.
I WOULD LIKE TO KNOW IF THERE IS A WAY TO SEE THE DIFERENCE BETWEEN TRANSFERED CALLS IN OPERATOR TRAFFIC RECORD.
I SEEMS THAT WE HAVE A NUMBER OF INCOMING CALLS AND THE TRANSFERED ARE MIXED WITH INITIATED BY THE OPERATORS. I WANT TO DISTINGUISH THIS KIND OF CALLS
I WOULD LIKE TO KNOW IF THERE IS A WAY TO SEE THE DIFERENCE BETWEEN TRANSFERED CALLS IN OPERATOR TRAFFIC RECORD.
I SEEMS THAT WE HAVE A NUMBER OF INCOMING CALLS AND THE TRANSFERED ARE MIXED WITH INITIATED BY THE OPERATORS. I WANT TO DISTINGUISH THIS KIND OF CALLS