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Transcoder utlization

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bamamjt

Technical User
Joined
Sep 18, 2013
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6
Location
US
We are having an intermittent issue with outbound calls failing that TAC thinks might have to do with low transcoder resource availability. I've found where I can monitor a count of transcoder usage in RTMT->performance->CallManager->TrascoderResourceActive, but I can't find any information on what calls are invoking a transcoder and using up the resources.

Is there some type of transcoder port monitor I can run, or at least a easy command to run occasionally in ios on the gateway to see what calls are being made by which phones that are using up the transcoder ports?
Mike
 
I think this a known issue with the Voice Media and Voice Gateways. Every two weeks I remote into each gateway and run the shut Command and then the no shut command. This clears the DSPFarm Profile 2 Transcode resources. I hope this is helpful. David
 
Thanks Andre and Davey I will look into that documentation and the shut/no shut clearing.

 
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