Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Track Usage of International Codes by Agent

Status
Not open for further replies.
gabrielfuller

gabrielfuller

IS-IT--Management
Feb 18, 2004
30
US
Does anyone know how I can track and report the usage of international and long distance codes and their numbers? I want to be able to see which agents in my system are dialing international and long distance for personal use!

Thanks.

Gabriel Fuller
Teen Mania Ministries
 
Status
Not open for further replies.

Similar threads

ncheung
  • Locked
  • Question
AACC Agent conversion
Replies
0
Views
335
ncheung
ncheung
murpr
  • Locked
  • Question
Pull Station and Agent information via API? 1
Replies
2
Views
367
murpr
murpr
Real_Anduril
  • Locked
  • Question
Reason Codes : Can you disable unnamed reason codes?
Replies
1
Views
354
SoftwareRT
SoftwareRT
qzat4
  • Locked
  • Question
Avaya CMS: report real-time number of agent staffed (table cagent)
Replies
0
Views
614
qzat4
qzat4
Turtlepuke
  • Locked
  • Question
One X Agent (Does changing to an AUX code use a specific port?)
Replies
0
Views
354
Turtlepuke
Turtlepuke

Part and Inventory Search

Sponsor

Back
Top