tracert outside network

[mrperty]

Hi,
Don't know if right forum. Having difficulty accessing 3 particular websites from within LAN. These sites are definitely available at present as I can access at home. All computers are affected within LAN. Browsing elsewhere is fine. When i perform tracert it doesn't get past router on these particular sites. Could this be ISP problem and should i contact them directly..Many thanks

Tracing route to autosport.com [89.234.48.16]

over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10

 

[watchguardmonkey]

really depends, do you adminstrate the LAN/WAN router, is there a FW in place, maybe these sites are blocked by company policy?

 

[mrperty]

yes there is a pix firewall in place. We have no policy in place for blocking these sites.

 

[watchguardmonkey]

well can you trace route to a site that you can browse to, sounds as if the ICMP might be blocked at the pix.

 

[watchguardmonkey]

do you have a web-proxy in place?

 

[mrperty]

No web proxy in place. I can trace route to all other web sites find so ICMP is not getting blocked by pix.

 

[watchguardmonkey]

well if there is nothing in the blocked list of IE on the pc then it must be a porting issue with the ISP, I can access it from my LAN via a proxy server. Or are you sure these IP's are not blocked on the pix?

 

[mrperty]

No i don't have any IP's blocked directly on PIX. I will go back to ISP and see if I can get resolution. Tks for your help