Toolbar not displaying?

[paul123456]

I got a call from a user saying that there tool bar is not being displayed in explorer. but if they open my computer it is there? i told the user to hit windows key+E to open explorer then hit alt+f to activate file. but nothing happends when the user trys this. by toolbar i mean the -file-edit-view-favorites-tools-and help.? anybody ever see this problem? Thanks, PAUL

 

[linney]

Have you tried using System Restore to go back a few days to where it worked?

Maybe it is something like this.

Microsoft Knowledge Base Article - 307028
The Folders Bar in Windows Explorer Does Not Contain Any Icons

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307028

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[paul123456]

I'll give em a shot tommorow and post the results Thanks, PAUL

 

[Technician]

Sounds to me like they've put Internet Explorer in full screen mode.

Press F11 and it will toggle back to the regular view.

Presto!