TN2464 DS1 cards not recognized on remote PN

[mwooks]

I have installed aa remote G650 port network outside US but the circuit packs TN2464 are not recognized. The multiple locations in the system customer options set to YES.

 

[4merAvaya]

If the Country-Code on the Customer Options is set to '1' (US) you will not be able to use the international boards.

Kevin

 

[mwooks]

Hi Kevin,

you mean the location no. below?


display system-parameters customer-options Page 1 of 11
OPTIONAL FEATURES

G3 Version: V13
Location: 1 RFA System ID (SID):
Platform: 6 RFA Module ID (MID): 1

USED
Platform Maximum Ports: 44000 1313
Maximum Stations: 1210 11
Maximum XMOBILE Stations: 0 0
Maximum Off-PBX Telephones - EC500: 5 0
Maximum Off-PBX Telephones - OPS: 0 0
Maximum Off-PBX Telephones - SCCAN: 0 0

 

[4merAvaya]

Yes - Your switch is set for domestic US.

Kevin

 

[mwooks]

Thanks Kevin. Any suggestion for us to make this thing work?

mwooks

 

[definityandcmuk]

I think your only option is to use TN464 boards, you can only have 1 location setting on your system and cannot use a mixture of US/international boards.

 

[mwooks]

Yes that's right. The TN464 is working with the remote G650 PN.

Thanks.