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Time Off

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dplotts

MIS
Jul 28, 2003
48
US
Over a month or so the time on our Partner ACS R5 system & 18d phones is off about 5 minutes. I keep resetting it and eventually it gets off again.

Is this a common problem?
 
I've also noticed that the displayed time will, over a period of time, vary by 5 or so minutes. Like you, I simply correct the time.
 
Some day, possibly if we ask really nicely, Avaya may make the clock more accurate. It just needs a more accurate crystal for the clock. Mind you, an oven controlled crystal may add $100.00 to the cost of the unit.
-Chris
 
Another alternative would be to have the clock updated automatically if caller ID is active on any of the telephone lines.

Consumer telephones, at least ones manufactured by VTech under their own label and for AT&T, update with every incoming call.

(Just a thought[wink])
 
And the Rel 7 processor with ethernet could support Network Time Protocol to periodically query a time service....
*sigh* Accurate timekeeping is possible in a $5.00 watch or a $150 Palm organizer. Doing it on the Partner shouldn't be terribly expensive.
 
Hi jlshelton,
It's the wide temperature variations these units work under - all different. Temperature compensation of the crystal is not a cheap thing. Also, you can't guarantie what services will be available to the system for time correction ... except Feature #103
It'd be nice if the unit kept better time I agree.

-Chris
 
Agreed; a watch can keep better time because most humans have a reasonably constant body temperature. But how does my Palm keep such good time? Oh well, bigger challenges await us.
 
Well, let's remember that the ACS is really nothing more than a computer. As a matter of fact, if memory serves, the ACS was using the same CPU as an Apple Macintosh in the mid-80's. Personal Computers are notorious for not keeping time. Why do you think Microsoft incorporated AutoTimeSync with the NIST time service into Windows XP? :)

--Dan
 
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