Time incorrect with IA770

[sjforcum]

Hi All,

I've got a site using IA770 with CM3.

The time is set correctly on the S8300 Media server, however the time stamps on messages left in the voice mailboxes are off by one hour.

I didn't know of any settings in IA770 for time...does anyone else? Or any thoughts on what I'm missing?

TIA,
SJF

 

[1a22ip]

Was this IA770 installed originally in another time zone? I ran into this when I moved an IA770 from LA to FLA. The time was correct locally but the IA770 was 3 hours off. To correct this you will need Avaya to dial into the IA770 at the root level and change the TZ setting to the correct Time Zone.

Hope this helps
ED

1a2 to ip I seen it all

 

[elkenemy1]

Load the current IA770 patches.