Things to check when a website is down

[Fujiko]

Hello everybody,

can you please help me... when a website is down, what are the things that you have to check first, considering you are using linux or unix os, then apache webserver. Like for instance the page cannot be viewed... or its timed out... thanks a lot in advance folks =)

 

[siberian]

Here is what I check

1) I telnet to the localhost or virtual host on port 80 and type 'GET /' (return)(return) to see if a page is retrieved. If so, your apache is alive! If you get connection refused apache is not answering requests. I thhen check to see if apache is even running. Either way, it needs to be restarted at that point.

2) If the system connects but nothing is returned I then check the webserver error log.

In this case the error log will usually tell you what is going on. If apache is unresponsive but running and the error log is empty you have reached a deeper level of debug that is going to be specific to your implementation/3rd party software you are running.

 

[Fujiko]

thanks a lot sweetie, thanks for that tip. im really so new to this stuff, and im still in state of shock, i can't believe im being pushed over this hehe, it is so hard to learn a lot of things for a very very little time =)