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The computer has rebooted from a bugcheck.

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azzie23

IS-IT--Management
Jan 21, 2002
16
IE
HI, we have been having this problem since last Monday (03/03/03) - Machines throughout our office are randomly rebooting themseleves. When you look at the event log there is a savedump event with the following message

The computer has rebooted from a bugcheck.
The bugcheck was: 0x000000d1
(0x00000018, 0x00000002, 0x00000001, 0xbd1676ad).
Microsoft Windows 2000 [v15.2195]. A dump was saved in:
C:\WINNT\Minidump\Mini030403-01.dmp.

We have had a look at the dmp file and this is what it contains:

Could not get base of kernel ffffffff8046ccf0
Thread Create: Process=0, Thread=0
Could not get address of KiProcessorBlock
DMKD: Unable to get address of debugger data list
Could not get address of KiProcessorBlock
Finished re-loading kernel modules
Kernel Debugger connection established for
C:\WINNT\Minidump\Mini030303-01.dmp
Kernel Version 2195 Free loaded @ 0000000000000000
Bugcheck 000000d1 : 2064616e 00000002 00000001 bd2076ad
Hard coded breakpoint hit

There are some slight variations with values for each message but they are all basically the same.

We have scoured the internet and it would seem that all roads lead to faulty hardware or software. No new software has been installed on the affected (approx 10 - 15) machines and those machines are a mixture of Dell and Siemens

Sometimes the machines don't actually reboot - we get a blue screen of death and a message along the lines of 'A device driver has corrupted the executive memeory pool'
and ntoskrnl.exe is mentioned.

If anyone has any suggestions we would be most grateful as it would appear that this problem is spreading (or we are just discovering people who didn't bother to report it the first time it crashed!) In any case it is driving us nuts!

Thanks!
 
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