We have a phone which went dead somehow overnight. All is plugged in correctly. On the 'test sta' command it failed on Test No. 48. Does anyone know what that means? Our phone man is out, and this is all I know to do to check it. Any other help would be great. Thx.
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Test No. 48
- Thread starter applepie
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OldPhoneGuy
Technical User
Test 48 for an analog line usually means the system cannot see the ringer in the phone. Sounds like you have an open connection somewhere. It could be a bad line cord, bad jack, open cross connect etc. I'd start by plugging a known working telephone into the jack to see if that works. If not, you will have to work the trouble back to the switch.
OldPhoneGuy
Technical User
You need to go to the Avaya Maintenance Manuals for your particular version switch. If you don't have hard copies you can find the files at
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