Test and validate an CCM installation

[benekm]

Hello!

It is a very hard work to test and validate a new CCM installation manually. I wonder if there is an application whitch can test and validate an CCM installation and then report it?

Thanks!

 

[pndscm]

There are so many different ways to set one up. What do you want tested, CSS/PT, dial plan???? If it works, it's good. My testing usually involves incoming outgoing calls, caller-ID, restricted phones calling, blocked number calling, 911, etc. Park, hold, call pickup, conferencing, anything the customer specified.

The only wrong way to set one up is if it doesn't do what is required. Install all the OS and CCM patches and test. Your way may be 'wrong' in my eyes or vise versa but if it works, it works.

 

[whykap]

There is a third party product called CLARUS. It will run a report on ccm and it can get set up for testing and validation. Everything from dial plan, registered phones, restriction access, 911 anything you want to know. I use it on every install and provide that to the customer with documentation.

It is very expensive but it saves me 10-20 hrs per install and a lot of hours on documentation as well as it automates that for me.

 

[benekm]

Thanks pndscm !
It is wery complicated and time-consuming to test all functions. I think that it would be nice to let a computer system validate the installation and to create a report of how the test worked out.

Thankyou whuykap !
Clarus looks very intresting. I will take a look at it.

Regards
//benekm