taskbar toolbars greyed out 2

[mscallisto]

When I RightClick Taskbar > Toolbars > (the list is grayed out)

This happened after repositioning the taskbar from bottom to top to side etc. (maybe too quickly!! all my quick launch icons actually flew off the taskbar and ended in a funky window)... then my problem began.

My Taskbar is not locked and I can add/remove "quick launch" from the properties menu.

I found some older posts here but they all pointed to registry fixes and third party freeware. I looked a quite a few registry suggestions but saw none with the suspect keys.

I did SFC /scannow, McAfee scan with latest engine and Dat files.

Windows XP Pro latest updates

I can fix the situatuion with a restore (one day back) but would rather know how to fix the problem.

All ideas welcome

 

[BadBigBen]

(recommended) - Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

(not checked) - Taskbar Fix

http://www.tcmagazine.com/forums/index.php?showtopic=2509

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

Have you repeated the procedure of moving the Taskbar (after a successful restore) and does the problem still occur then?

Two Toolbars
thread779-1223237

windows toolbar problem
thread779-847042

 

[mscallisto]

Yes linney it works fine after the restore and I haven't been able to break it again.

Thanks BadBigBen I saw "Taskbar Repair Tool" in my forum search but it was from a few years back. I will certainly give it a try and let you know the results.

 

[mscallisto]

I tried Taskbar Repair Tool Plus! and now have my toolbars list back, but there was a price to pay; I lost my background picture.

Strange though at boot up I see my background picture then it disappears when the desktop icons appear.

Rt Click desktop > display properties > on desktop tab my background options are greyed out.

Then at shutdown the background picture appears again while shutting down.

could it be because I haven't registered Taskbar Repair tool?
any thoughts welcome...

 

[BadBigBen]

No, that should not make your background pic disappear at all...

I've got a feeling that there may be something more amiss than meets the eye...

suggestion, run a HiJackThis Log and paste it here...

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

also try to create another user, and see if it behaves like the present one...





Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[mscallisto]

Thanks BadBigBen I'll try it when I get back home and post the results.

much appreciated

sam

 

[linney]

Lots of things to read about here.

Options to change wallpaper may be missing or unavailable on a Windows XP-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;921049&sd=rss&spid=3223#appliesto

Display/Background
thread779-1230249

Wallpaper problem
thread779-1400149

Can't change background??
thread779-1301446

Inactive desktop and contols.
thread779-1244056

Wallpaper Hijack Remover 3.0.4

http://www.softpedia.com/get/Deskto...p-Enhancements/Wallpaper-Hijack-Remover.shtml

 

[mscallisto]

Thanks linney

I usually keep a very clean PC with faithful backups just for cases like this.

It only takes a few hours to "format", reload the OS, restore software and data, if you're organized (but still a pain).

This time I'm in no rush so I'll dig thru all your links and see if a repair works.

Thanks to both You and Ben.

 

[mscallisto]

Here is the HijackThis Log you requested Ben

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:58 PM, on 4/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html[/URL]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL unfurl="true"]http://www.yahoo.com/[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [URL unfurl="true"]http://www.yahoo.com/[/URL]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [URL unfurl="true"]http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com[/URL]
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O1 - Hosts: 143.101.250.45 intprod.necvisualsystems.com #Pre Production
O1 - Hosts: 143.101.250.45 intqa.necvisualsystems.com #Quality Test
O1 - Hosts: 143.101.250.45 int.necvisualsystems.com #Pre Production
O1 - Hosts: 143.101.250.45 qa.necvisualsystems.com #Qual Test
O1 - Hosts: 128.191.48.101 test.necvisualsystems.com #NECSAMCF7 Test Box
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll
O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Drag'n Drop CD] C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SnagIt 9.lnk = C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = necsam.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = necsam.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Digital Home 8\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

--
End of file - 10827 bytes

 

[BadBigBen]

use HJT to fix the following:

O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe

Reason: it is the W32/Rbot-QE worm, ZOTOB-G worm, or BRAVE-A trojan...

The following are not necessary to be run from startup, and can be deleted with HJT:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

and these here concern me, do you know these domains, are they from you workplace? if they are then you can ignore them, if they are not, then remove them...

O1 - Hosts: 143.101.250.45 intprod.necvisualsystems.com #Pre Production
O1 - Hosts: 143.101.250.45 intqa.necvisualsystems.com #Quality Test
O1 - Hosts: 143.101.250.45 int.necvisualsystems.com #Pre Production
O1 - Hosts: 143.101.250.45 qa.necvisualsystems.com #Qual Test
O1 - Hosts: 128.191.48.101 test.necvisualsystems.com #NECSAMCF7 Test Box


and as always, do a BackUp first before fixing anything...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

With regular Image (of the hard drive) backups it only takes a few minutes (not hours) to restore a system to the last backup image status.

Terabyte Unlimited

http://www.terabyteunlimited.com/prodgrid.html

 

[mscallisto]

I did manage to get my background picture back but my background options are greyed out.

I keep picking at linney's (long)list.

thanks again to you both