TAPI2 or TAPI3? 1

[zyzjacky]

Hi Guys,
I am currently doing a project that has something to do with Avaya TAPI Link. My question is which TAPI shall i use? TAPI2 or TAPI3? what are differences between them? do they have the same functionalities? Thanks a lot.

 

[janni78]

http://marketingtools.avaya.com/kno...ojects/manuals/manual_pdfs/cti/tapilinken.pdf

Here you can find a reference guide about Tapi 2.x and 3.0, maybe it will give you some clues.

 

[zyzjacky]

Thanks for your reply Janni78!
yes, I know this doc. but it doesn't tell me the differences between them. I did some research on it. TAPI3 supports IP Telephony, but TAPI2.X does not. Could anyone give me more detailed information?

 

[kavsagol]

TAPI3 is object oriented. TAPI2 is not. You can do everything with TAPI2, don't worry about IP communication because it is irrelevant for IP office - You can control any extension on the PBX (IP or not). I remember reading some place that TAPI3 lacks an important function (I think it is SetDeviceSpecific or somthing of the sort), so use TAPI2 if you intend to use CTI Link Pro (Lite doesn't support it anyway).

 

[zyzjacky]

thanks kavsagol!