Systems lights are red on 6509

[Guest_imported]

Hi all,

I have two supervisor boards in our Cisco 6509 and now are the systems lights red since a few days. Status and Active are green and we have no malfunction and I can also not find any error message in tech-support or something else.

I found on the CCO following describtion:

- Two VTT modules fail or the VTT module temperature major threshold has been exceeded.

- The temperature of the supervisor engine major threshold has been exceeded.


I'm sure that nothing is or was overheated, so how can I stop this alert without rebooting the whole machine??

Thanks a lot for any help!
George

 

[pplewis]

Either the module is not operational, which I think not to be the case as they are supervisor modules so your switch would be down, or there is a temperature condition, a threshold has been exceeded, get on the switch and have a look in the log.

 

[Guest_imported]

Hi,

as I already said, I've checked the logs and I'm sure there was never a temperatur problem:

Intake Exhaust Device 1 Device 2
Slot Temperature Temperature Temperature Temperature
--------------- ------------ ------------ ------------ ------------
1 21C(50C,65C) 29C(60C,75C) 23C 31C
2 22C(50C,65C) 28C(60C,75C) 25C 30C
3 25C(50C,65C) 27C(60C,75C) 23C 27C
7 23C(50C,65C) 24C(60C,75C) N/A N/A
8 23C(50C,65C) 25C(60C,75C) N/A N/A
9 22C(50C,65C) 25C(60C,75C) N/A N/A
1 (Switch-Eng) 21C(50C,65C) 24C(60C,75C) N/A N/A
2 (Switch-Eng) 19C(50C,65C) 20C(60C,75C) N/A N/A
1 (MSFC) 28C(60C,70C) 28C(60C,75C) N/A N/A
2 (MSFC) 25C(60C,70C) 25C(60C,75C) N/A N/A

Chassis Modules
------------------
VTT1: 25C(85C,100C)
VTT2: 25C(85C,100C)
VTT3: 24C(85C,100C)


So my question again: how can I reset this alert?