System Wide Read Receipt Usage

[MesaMarshall]

Hello everyone, I have an interesting problem.

A manager of a service department wants Read Receipts to be automatically added to outgoing emails that are sent from a ticketing system that use my exchange server to relay.

Is there a way where I can make this happen system wide on the exchange server? I don’t care if I have to make everyone begin using read receipts


Thank you in advance


-Mesa

 

[markdmac]

If your application is using CDO to create the email messages you can code it to provide a read receipt and send the receipt to whatever email address you like.

<!--METADATA 
    TYPE="typelib" 
    UUID="CD000000-8B95-11D1-82DB-00C04FB1625D"  
    NAME="CDO for Windows 2000 Library" 
-->  
<%  
    ' since this doesn't *have* to match the from address 
    receiptTo = "you@yourdomain.com"  
 
    Set cdoConfig = CreateObject("CDO.Configuration")  
    Set cdoMessage = CreateObject("CDO.Message")  
 
    With cdoConfig.Fields  
        .Item(cdoSendUsingMethod) = cdoSendUsingPort  
        .Item(cdoSMTPServer) = "smtp.yourdomain.com"  
        .Update  
    End With  
 
    With cdoMessage  
        .Fields(cdoDispositionNotificationTo) = receiptTo  
        .Fields(cdoReturnReceiptTo) = receiptTo  
        .Fields.Update  
 
        Set .Configuration = cdoConfig  
 
        .From = "you@yourdomain.com"  
        .To = "them@theirdomain.com" 
        .Subject = "Sample CDO Message"  
        .TextBody = "This is a test for CDO.message"  
        .Send  
    End With  
 
    Set cdoMessage = Nothing  
    Set cdoConfig = Nothing  
%>

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at

http://www.thespidersparlor.com/vbscript

 

[58sniper]

Otherwise, use the ADM files from the Office Resource Kit. IIRC, you can enable the option in a GPO.

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[markdmac]

I don't think that would do it Pat. The application is just relaying through Exchange and not using Outlook.

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at

http://www.thespidersparlor.com/vbscript

 

[58sniper]

That's what I get for reading too fast!

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt