Hi all,
Honesty is the best policy. I don’t have much experience with Modular Messaging, so this is why I’m here.
Basically, our end user is using MM for their voicemail. If they want to remove a station on CM and it has a message pending it won’t allow it and they need to use the command ‘clear amw all xxx’ to remove the voicemail and then remove the station afterwards. However; the way it worked before was the end user would just delete the mailbox, wait a period of time and it would sync across with CM without any user intervention and the station could be removed, but this has stopped.
Any ideas?
Honesty is the best policy. I don’t have much experience with Modular Messaging, so this is why I’m here.
Basically, our end user is using MM for their voicemail. If they want to remove a station on CM and it has a message pending it won’t allow it and they need to use the command ‘clear amw all xxx’ to remove the voicemail and then remove the station afterwards. However; the way it worked before was the end user would just delete the mailbox, wait a period of time and it would sync across with CM without any user intervention and the station could be removed, but this has stopped.
Any ideas?