Symposium Report Listener 1

[galley]

Hi All,

We installed a Symposium Express (4.0), we can print out the daily reports manually, but it wont do it automatically. How do I get Report Listener to open (or work). Also, is there a way to email the reports from the Symposium or export them to a file that we could access?

Thank you for all help!

 

[Utreg]

This question belongs in the;
Nortel: Symposium call center solutions Forum

Reports can be scheduled (only to a local folder and the PC has to be 'always on').

Sending a report via email is not possible, export to f.e. .xls should be possible.