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Symantec Crashes on Scan

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phonejava

IS-IT--Management
Joined
Mar 9, 2004
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9
Location
US
I am trying to install Symantec AntiVirus Corporate Edition on a Gateway Pro. with a P3 and 256MB. It seems to install fine and even detects the server with the definitions. But when the scan runs, after about 5-6 min. it crashes and reboots the pc. When I sent the error to Microsofts site, it said that the PC detected a hardware failure. Why would a virus scan cause a hardware failure? Is there any way to get the virus scan to run? We have been getting alot of viruses and I'm the only IT guy here so I get all the flak. Please give me some ideas, I'm desperate.
 
Have you checked the event viewer to see what errors there are. Might give you a clue. Not much info to go on.

"evil prospers when good men do nothing”
 
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